The workshop’s driver collects your car and brings it back, or you drop it off yourself. A vetted specialist workshop does the work, and nothing starts until you approve the price.
Book a serviceTakes a minute, with nothing to pay now. We confirm the price and time with you on WhatsApp.
Book in a minute
Choose the service and day. Nothing to pay now.
We confirm
We message you on WhatsApp with the price, the time and the workshop.
Handover
The workshop’s driver collects it, or you drop it off. The mileage, fuel and photos from every side are recorded.
You decide
Any extra work comes to you with photos and a price to approve or decline.
It comes back ready
With photos of the work and your old parts. Your money stays held until you confirm you have it.
The workshop's price for the work, confirmed with you before the booking, plus JD 5 if the workshop's driver collects and returns it; nothing extra if you drop it off (JD 5 more overnight). Nothing extra without your approval.
A vetted driver from the workshop doing the work, or nobody if you drop it off yourself. Torq has no drivers of its own. The workshop is responsible for your car from handover until it’s back with you.
You’ll see the workshop’s name and address in your tracking link as soon as we confirm the booking, whether its driver collects the car or you drop it off.
Yes. Choose "Overnight": the workshop's driver collects the car between 7 and 10 pm (or you drop it off) and it's ready before 7 am, for JD 5 extra.
Before the work starts, by card or CliQ. Your money is held by the payment company and only goes to the workshop when you confirm you have your car back, or 48 hours later if you don’t report a problem. Extra work you approve is paid before the car comes back.
At every handover the mileage, fuel and any existing scratches are recorded with photos from every side, and you confirm the record in your link. The workshop is responsible for your car while it has it, and repairs any new damage at its own cost. Tell us and we follow it up with them.
Yes. Labour is guaranteed for 3 months or 5,000 km.
You get photos and a price for each item and decide one by one. Nothing is done without your OK.